MountainStar AirCare Earns Medical Transport Accreditation

MountainStar AirCare Earns Medical Transport Accreditation

Following a comprehensive audit of administrative documentation, medical practices, and facilities, NAAMTA Awards MountainStar AirCare Medical Transport Accreditation for their rotor wing program. By attaining NAAMTA Accreditation, MountainStar AirCare confirms their dedication to safety and patient care.

The NAAMTA accreditation program is based on standards of excellence that focus on the fundamental elements of medical transport, and incorporate the principles of quality management. NAAMTA’s accreditation process includes a review of policies, procedures, and processes, employee interviews, and on-site evaluations, all conducted utilizing ISO 9001:2008 auditing guidelines.

Amy Arndt, NAAMTA’s Program Director said, “MountainStar Healthcare and AirCare signified themselves as a company of action. Formalized in early 2015, MountainStar began reviewing NAAMTA’s accreditation model because of our certified ISO Quality Management system. Through our comprehensive accreditation process, we observed documentation, simulation, and interviews with a focus on delivering high quality patient care. The responsiveness of the Program Director, Medical Director and the base managers impressed us, and demonstrated their commitment to their goal of serving the community, for both on-scene and interfacility transports throughout the intermountain region.”

Medical Transport Excellence

In speaking of ISO certification and the audit experience, Matt Strauss, Program Director for MountainStar AirCare said,

ISO is important to my program because it assures by oversight that NAAMTA is following their own standards. The NAAMTA Standards are fair, and equally cover the appropriate standards in the industry. They allow for improvement and growth. This process has been a great learning experience.

In addition to the accreditation award, Mountain Star Air Care joins the NAAMTA Alliance. NAAMTA Alliance members are held in high esteem for meeting stringent requirements that define and influence transport operational excellence. The NAAMTA Alliance unifies accredited organizations in the vanguard of continuous improvement in the medical transport industry.


ISO CertifiedNAAMTA is an accreditation standard-bearer for the medical transport industry, offering procedures that include guidelines for developing a system focused on transport safety, patient care, quality management, and continuous improvement. NAAMTA is globally recognized for its ISO 9001:2008 QMS certification and the implementation of quality practices in their accreditation program.

NAAMTA’s certified quality management system is audited annually by PRI Registrar which is an ANSI-ASQ National Accreditation Board-approved Registrar accredited to certify organizations to a variety of management systems including ISO 9001. NAAMTA has successfully made great strides in identifying key best practices to improve the standard of performance among EMS providers at the national and global levels. Through a dynamic approach to auditing and a vast array of web-based reporting and learning tools for members. NAAMTA distinguishes itself as an accreditation source interested in providing services to their members and work toward the improvement of medical transportation practices.

About MountainStar AirCare

MountainStar AirCare was created in 2015 through a partnership between AMRG and MountainStar Healthcare. Operating from two rotor-wing bases along the Wasatch Front in Ogden and Payson, AirCare serves the patient population of the MountainStar network hospitals, as well as neighboring hospitals, EMS, fire and law enforcement agencies.

The program is capable of responding to inter-facility and scene requests in Southern Idaho, Southwestern Wyoming and much of Northern and Central Utah. AirCare utilizes two Airbus ASTAR 350 B3E helicopters, which are ideally suited for the mountainous terrain the Wasatch Front. AirCare crew members are highly trained and experienced, and use the latest, most advanced, medical equipment and procedures to care for patients.